FAQ

Absolutely. We are a trustworthy and experienced online store dedicated to the safety of our customers. Upon purchasing, you will receive a tracking number for your order. Additionally, our privacy policy ensures that all your personal information remains secure on our website.

Yes, we offer a 2-year warranty for our Swiss Grade watches. If you encounter any issues with your order, please contact us at [email protected] with your order number and the email address used for the purchase. Our consultants will assist you promptly.

Yes, you can request additional pictures and videos of the products. Simply send us the link, pictures, or full name of the watch via email or WhatsApp, and we will provide the requested information.

Yes, we do restock items that are currently out of stock. Please continue to check our website for updates. You can also subscribe to our newsletter to receive notifications about new arrivals and restocks.

Yes, we offer discount coupons during seasonal sales. Sign up for our email newsletter to be notified about any upcoming discounts.

Yes, it is legal to buy replicas in many countries, depending on local laws. Some countries where purchasing replica watches is legal include the United States, Canada, Australia, Ireland, France, Switzerland, Netherlands, Germany, and Italy. However, we advise you to check your local laws before ordering, as regulations can change.

No, Replica Mall operates exclusively online. Our website is user-friendly and provides detailed information about our products. For any questions or assistance with the ordering process, our customer support team is available 24/7 to help you.

Yes, we offer worldwide delivery.

Our watches are 1:1 exact replicas, crafted with the same high-quality materials and meticulous craftsmanship as the originals. Each watch undergoes a thorough inspection by our experts to ensure the highest quality standards before shipping. We guarantee that every watch will look and feel like the original.

Yes, our replica watches are as accurate as authentic watches. We use high-quality Japanese and Swiss-made movements, ensuring your watch will always keep accurate time.

We use stainless steel for our watch dials. This material is scratch-resistant and highly durable, ensuring longevity and maintaining a pristine appearance.

Our replica watches are designed to last a lifetime with proper care and regular maintenance. With the right care, your watch can remain in excellent condition indefinitely.

Most of our watches feature cases made of stainless steel, which is both scratch-resistant and highly durable.

Yes, replica watches can be repaired. If your watch is not functioning properly, please contact our customer support team for assistance.

– Swiss Movements: Known for their precision, accuracy, and long lifespan, making them the highest-quality movements in the watch industry.
– Japanese Movements: Also accurate and reliable, typically quartz-based and battery-powered, requiring little maintenance. They are more economical, making them a popular choice for budget-conscious buyers.

Yes, the watch comes with original papers. However, the box must be ordered separately for an additional cost.

We use sapphire crystal glass in all our watches. Sapphire crystal is highly durable and scratch-resistant.

Yes, we can source specific watches if you provide us with the specifications and model information.

Yes, we accept customizations. Please contact our customer support team at [email protected] with your wrist size, model specifications, and any other relevant information.

Yes, the chronograph functions in our models are guaranteed to work. Each watch is tested before shipping to ensure all functions operate correctly.

Yes, all our watches are water-resistant to varying depths depending on the model. Please ask your consultant for more information on the water-resistance level of each watch.

Yes, some of our models come with ceramic bezels, known for their durability, attractive look, and resistance to scratches and other damage.

We accept payments via VISA, Mastercard, Western Union, American Express, Zelle, Crypto Payments, and other secure methods. Bank transfers and wire transfers are also accepted. For more information, please contact our customer support team at [email protected].

Yes, you can pay with your VISA or Mastercard.

VAT and import duties are handled by Replica Mall and are included in the price of the watch you order.

Sales tax is applied according to the applicable laws and regulations of the country to which the order is being shipped.

To use a discount code, enter the code in the “Coupon Code” field on the checkout page and click “Apply.” The discount will then be applied to your order.

Yes, we offer discounts for bulk orders. Please contact our customer support team at [email protected] for more information about bulk order discounts.

We are currently working on our loyalty program. Stay tuned for more information!

It takes us 24-48 hours to prepare the watch for shipping.

Shipping takes 5-10 business days.

Yes, you will receive a tracking number once your purchase is completed.

If your package is held at customs, we will retrieve it and send you a new watch as soon as possible. However, this is a very rare occurrence.

The shipping fee is $30.

Yes, we offer free shipping on orders over $2,000 to many countries. For more information, please contact our customer support team at [email protected].

Yes, you can purchase a watch as a gift. We offer gift wrapping and engraving services for an additional fee. Please contact our customer support team at [email protected] for more information.

You will receive your watch within 5-15 days, depending on the workload of the shipping companies.

Yes, we can ship to a different address than the billing address. Please provide the new address in the order notes when you place your order.

Your receipt has been sent to the email address you used to complete the order. You can also request an invoice from our support team at [email protected].

The best ways to contact us are via email at [email protected], live chat, Telegram, and WhatsApp.

Thank you for your purchase! We’re delighted to hear that you have received your watch. You can leave a review on our Google account, Trustpilot, or Instagram to share your experience with our product and service. Your feedback is greatly appreciated, and we look forward to hearing from you.

It’s possible that the watch was not wound when it was packaged. To get it started, wind the crown clockwise for about 20-30 turns until you feel resistance. If the watch still does not move, please contact our customer support team at [email protected] for assistance.

We accept returns within 14 days of delivery if the product is unused and in the same condition as received. For more information about the returns process, please contact our customer support team at [email protected].

To keep your watch in optimal condition, avoid exposure to water, dust, and dirt. Clean your watch regularly and, if possible, have it serviced by a professional watchmaker every few years.